Volunteer Nerissa: “One of the key things I have learned is the importance of listening first.”

L:R Robbie (Indigenous Board Riders Association Chairperson), volunteer Nerissa, Ruth (Senior Community Development Officer), Tamika (on right of image).

One of the things we love most about our work at Community First Development is partnering with volunteers who generously share their skills with First Nations communities.

Nerissa is one of those people.

She has been volunteering with Community First Development since 2020, sharing her skills and experience to support community-led projects across the South Coast.

With more than 20 years' experience across management consulting, governance, stakeholder engagement, community development and human resources, Nerissa brings a wealth of knowledge to her volunteer work. But what stands out most is her belief that communities already have the solutions, strengths and leadership needed to achieve their goals.

"I strongly believe in community-led approaches," she said.

"Communities understand their own priorities, strengths and aspirations, and external support should build capability rather than direct the agenda."

This year, Nerissa has been supporting the Indigenous Board Riders Association through organisational development, governance and planning.

The Association brings community together through surfing, strengthening connection to Country while creating opportunities for wellbeing, leadership and belonging.

"My work has been about strengthening the organisation's foundations while supporting emerging leaders to step into their own authority, develop their capabilities and guide the direction of the association," she said.

A moment of connection for Nerissa at Tanja Lagoon Camp, NSW, with Indigenous Board Riders Association.

For Nerissa, the work starts with listening.

"One of the key things I have learned is the importance of listening first," she said.

"My role is not to bring a pre-set solution, but to offer practical skills, tools and support that help the organisation progress its own goals."

That approach has given her a front-row seat to the strengths already present within the community.

"I have seen enormous commitment, care for young people and community, and a strong willingness among people to step forward, contribute and lead," she said.

"The most rewarding part has been being trusted to contribute and seeing the potential that exists when emerging community leaders are supported through strong relationships, practical planning and access to the right resources."

"It has been encouraging to see people build confidence in their ideas, roles and ability to shape the organisation's future."

Looking ahead, Nerissa is excited about what's next for the Indigenous Board Riders Association and the impact it can continue to have across South Coast communities.

"I am excited about the opportunities for Indigenous Board Riders Association to continue creating connection, pride, positive pathways and sustainable outcomes for South Coast communities," she said.

"The association demonstrates many of the strengths at the heart of community-led development: local leadership, cultural connection, resilience, creativity, strong relationships and a clear commitment to creating a better future for the next generation."

For Nerissa, volunteering has been about far more than sharing professional expertise. It's also been an opportunity to learn from communities, build meaningful relationships and gain a deeper understanding of community-led development.

Two-way learning and building connections are among the most rewarding parts of volunteering with Community First Development.

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